Privacy Policy
Thank you for
choosing to be part of our community at SPEEDIES FIRE (" Company ",
"we", "us", "our"). We are committed to
protecting your personal information and your right to privacy. If you have any questions or
concerns about this privacy notice, or our practices with regards to your personal information,
please contact us at general@speedflame.co.za .
When you visit our website https://speediesfire.co.za/ (the
"Website"), and more generally, use any of our services (the "Services",
which include the Website ), we
appreciate that you are trusting us with your personal information. We take your privacy very seriously.
In this privacy notice, we seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you take some time to read
through it carefully, as it is important. If there are any terms in this privacy notice that you do not
agree with, please discontinue use of our Services immediately.
This privacy notice applies to
all information collected through our Services (which, as described above, includes
our Website ), as well as, any
related services, sales, marketing or events.
Please read this privacy
notice carefully as it will help you understand what we do with the information that we
collect.
TABLE OF
CONTENTS
1. WHAT
INFORMATION
DO WE COLLECT?
Personal information you disclose to us
In
Short: We collect personal
information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information
about us or our products and Services, when you participate in activities on the Website or otherwise when you contact
us.
The personal
information that we collect depends on the context of your interactions with us and the Website , the choices you make and the products and features you use. The personal information we
collect may include the following:
Personal
Information Provided by You. We collect names ; phone numbers ; email addresses ; usernames ; passwords ; billing addresses ; debit/credit card numbers ; contact or authentication data ; and other similar information.
Payment
Data. We may collect data necessary to process your payment if you make purchases, such
as your payment instrument number (such as a credit card number), and the security code associated
with your payment instrument. All payment data is stored by PayFast .
You may find their privacy notice link(s) here: https://www.payfast.co.za/privacy-policy .
All personal
information that you provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In
Short: Some information — such
as your Internet Protocol (IP) address and/or browser and device characteristics
— is collected automatically when you visit our Website .
We automatically
collect certain information when you visit, use or navigate the Website . This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device name,
country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain
the security and operation of our Website , and for our internal analytics and reporting purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage and performance
information our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet or
other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which
can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO
WE USE
YOUR INFORMATION?
In Short: We process
your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal
information collected via our Website for a variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business interests, in order to enter
into or perform a contract with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next to each purpose listed
below.
We use the
information we collect or receive:
- To
facilitate account creation and logon process. If you choose to link your account
with us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
- To post
testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at general@speedflame.co.za and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your information to request feedback and to contact you about
your use of our
Website .
- To
enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user's consent.
- To
manage user accounts. We may use your information for the purposes of managing our
account and keeping it in working order.
- To send
administrative information to you. We may use your personal information to send you
product, service and new feature information and/or information about changes to our terms,
conditions, and policies.
- To
protect our Services. We may use your information as part of our efforts to keep
our
Website safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business purposes, to comply with legal and
regulatory requirements or in connection with our contract.
- To respond to legal
requests and prevent harm. If we receive a subpoena or other legal request, we
may need to inspect the data we hold to determine how to respond.
- Fulfill and manage
your orders. We may use your information to fulfill and manage your orders,
payments, returns, and exchanges made through the
Website .
- Administer prize
draws and competitions. We may use your information to administer prize draws
and competitions when you elect to participate in our competitions.
- To deliver and
facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To respond to user
inquiries/offer support to users. We may use your information to respond to
your inquiries and solve any potential issues you might have with the use of our
Services.
- To send
you marketing and promotional communications. We and/or our third-party marketing
partners may use the personal information you send to us for our marketing purposes, if this is
in accordance with your marketing preferences. For example, when expressing an interest in
obtaining information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- Deliver
targeted advertising to you. We may use
your information to develop and display personalized content and advertising (and work with
third parties who do so) tailored to your interests and/or location and to measure its
effectiveness.
- For
other business purposes. We may use your
information for other business purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to evaluate and improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL
YOUR
INFORMATION BE SHARED WITH
ANYONE?
In
Short: We only share information with your consent, to comply with laws,
to provide you with services, to protect your rights, or to fulfill business
obligations.
We may process or
share your data that we hold based on the following legal basis:
- Consent: We may process your data if you
have
given us specific consent to use your personal information for a specific
purpose.
- Legitimate Interests: We may process your
data
when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have
entered
into a contract with you, we may process your personal information to fulfill the terms of our
contract.
- Legal
Obligations: We may disclose your information where we are legally required to do
so in order to comply with applicable law, governmental requests, a judicial proceeding, court
order, or legal process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law enforcement
requirements).
- Vital
Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies, suspected
fraud, situations involving potential threats to the safety of any person and illegal
activities, or as evidence in litigation in which we are involved.
More specifically,
we may need to process your data or share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with third-party vendors, service providers,
contractors or agents who perform services for us or on our behalf and require access to such
information to do that work. Examples include: payment processing, data analysis, email
delivery, hosting services, customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Affiliates. We may share your
information
with our affiliates, in which case we will require those affiliates to honor this privacy
notice. Affiliates include our parent company and any subsidiaries, joint venture partners
or other companies that we control or that are under common control with
us.
- Business Partners. We may share your
information with our business partners to offer you certain products, services or
promotions.
4. WHO
WILL YOUR INFORMATION BE SHARED
WITH?
In Short: We only
share
information with the following third parties.
We only
share and disclose your information with the following third parties. We have
categorized each party so that you may be easily understand the purpose of our data
collection and processing practices. If we have processed your data based on your
consent and you wish to revoke your consent, please contact us using the contact details
provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?".
- Advertising, Direct Marketing, and Lead Generation
- Invoice and Billing
- Web and Mobile Analytics
5. DO
WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use
cookies and other tracking technologies to collect and store your
information.
We may
use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Notice .
6. HOW
LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep
your
information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will
only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting or other legal requirements). No purpose in this notice
will require us keeping your personal information for longer than the period of time in which users have an account
with us .
When we
have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further processing
until deletion is possible.
7. HOW
DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to
protect
your personal information through a system of organizational and technical security
measures.
We have
implemented appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security, and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Website is
at your own risk. You should only access the Website within a secure environment.
8. DO
WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to children under 18 years of
age.
We do
not knowingly solicit data from or market to children under 18 years of age. By using
the Website ,
you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Website . If
we learn that personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we may have collected
from children under age 18, please contact us at general@speedflame.co.za .
9. WHAT
ARE YOUR PRIVACY
RIGHTS?
In Short: You may review, change, or terminate your
account at any time.
If you
are a resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local
data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you
are a resident in Switzerland, the contact details for the data protection authorities
are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you
have questions or comments about your privacy rights, you may email us at general@speedflame.co.za .
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you
can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account, we
will
deactivate or delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply
with applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features or services of our Website .
To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.
Opting out of email
marketing: You
can unsubscribe from our marketing email list at any time by clicking on the unsubscribe
link in the emails that we send or by contacting us using the details provided below.
You will then be removed from the marketing email list — however, we may still
communicate with you, for example to send you service-related emails that are necessary
for the administration and use of your account, to respond to service requests, or for
other non-marketing purposes. To otherwise opt-out, you may:
-
Access your account settings and update your preferences.
-
Contact us using the contact information provided.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. At this stage no uniform technology standard for recognizing and implementing
DNT signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this privacy
notice.
11. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if
you are a
resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known
as the
"Shine The Light" law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal information in
the immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.
If you
are under 18 years of age, reside in California, and have a registered account with the Website , you have the
right to request removal of unwanted data that you publicly post on the Website . To request
removal of such data, please contact us using the contact information provided below,
and include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on the Website , but please be
aware that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.).
12. DO
WE MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we will update
this
notice as necessary to stay compliant with relevant laws.
We may
update this privacy notice from time to time. The updated version will be indicated by
an updated "Revised" date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify you either
by prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be informed
of how we are protecting your information.
13. HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you
have questions or comments about this notice, you may email us at general@speedflame.co.za or by post to:
14. HOW
CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based
on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information, please visit: https://speediesfire.co.za/contact/ . We will respond to your request within
30 days.